Impact Group CRM Blog
You Really do Get What you Inspect, Not What you Expect
This is a follow-up to last month’s article “You Cannot have Faith and Fear at the Same Time”. It appeared fitting to again challenge leadership with another step in conquering obstacles placing themselves in the way of personal and dealership growth. The above title...
Coaching Your Way to Top Performance
Individual talents are paled compared to the summation of those individual talents working as a cohesive team. Total sales success is created by the sum of all the parts. Having one superstar is not enough because he/she cannot carry the load as we set our sights...
Key Principles of Change
Positive change in your dealership should be a constant work in progress. There will always be challenges of the need for better accountability towards daily business practices, and there will be a continued need for more flexibility and latitude in making those...
Action is the Great Restorer and Builder of Confidence
Inaction is not only the Result, but the Cause, of Fear. This past Saturday morning I, along with my two sons went Sporting Clay Shooting. We have been clay shooting for years and it provides us with a great opportunity to get outside and do some father-son man...
Start Getting the Best From Yourself & Your Team!!!
Whether you run a sales department, service & parts or a drug cartel, you will eventually have to tackle the same question: Is it better to be loved or feared? Model your managerial style after, say, Iranian president Mahmoud Ahmadinejad and you will certainly...
Leading Your Team To Greater Gross Profits
Many managers fail to realize when they stop growing personally, their people stop growing and the dealership stops growing right along with them. I feel the #1 mistake any manager makes is not to deeply appreciate and positively motivate the men and women that work...
Yea, I Know, But This Is The Car Business…
Interestingly enough the same problems still infect and remain in dealerships as they did 2, 5, and 10 years ago. But, the common excuse is; “but this is the car business”. Break this slogan down and what it translates to is; “yes, we are a corporation with a...
What the Best Sales Professionals Consistently Do
1) They plan their day with “to do” lists the night before in writing. This means they can hit the ground running with a well thought out plan of action. They don’t waste time during the day stopping to think or decide what to do next. 2) They show up for work...
Will Your Dealership Grow or be Stagnant This Year?
The common excuse for dealership complacency is; “well this is the car business”. Break this slogan down and what you get is; “yes, we are a corporation with a P&L statement, balance sheet, HR department and sometimes shareholders to report to along with all the...
Which Wing on an Airplane is Most Important?
Published in Dealer Magazine by Chuck Barker Ensuring a Healthy Business Flight Plan While flying the other day, I began considering all of the important and essential components which were working together in keeping the aircraft aloft. An immense amount of...
Are You Compromising Your Management Convictions?
What does a leader look like and how profound are their convictions in creating a healthy and growing environment? Many folks will answer by calling out various titles such as: naming politicians, presidents, senators, and scientists, governors, military leaders,...
Take Your Employees to New Heights of Achievement
No matter how skilled one becomes at mountain climbing danger lurks at every step. Whether experienced or new to the sport, most climbers take a guide with them to show them the way, encourage them when they feel like turning back and increase the chance the chance...
Nationally Recognized Training Company
Chuck Barker, Impact Group CEO is the Customer Relationship Management (CRM) specialist for Dealer Magazine, the top monthly publication read by dealer owners. His articles provide solutions for Relationship Management through practical training solutions to implement winning sales team solutions. Dealer Magazine is specifically targeted to dealer principals, managers, and high-level executives in franchised dealerships across the country. His articles also appear on the magazine’s website and in their weekly eNewsletters read by more than 30,000 industry professionals.
Mark Dubis, the first full-time Editor of Digital Dealer magazine said, “Chuck Barker has been our resident expert on all things CRM impacting dealers. His articles provide tips, insights, and instructions on how Internet Managers and dealer owners can improve their CRM process. Dealer Magazine is very appreciative to have Chuck’s articles in our publications and in our newsletters.” Feel free to contact Chuck with ideas or questions you have by using the form on this page.
- Take Control of Your Training costs
- Manage daily progress to monitor your ROI
- Develop ‘in showroom’ leaders who focus on the tasks at hand
- Develop the daily discipline to increase productivity
- Start Receiving Measurable Results Immediately
Chuck Barker has been CEO of his two companies, Impact Marketing & Consulting Group, LLC and Impact Summit, LLC, for the last 24 years, both located in Virginia. His experience ranges from an executive with Harris Corporation (16,000 employees), one of Fortune Magazine’s largest companies, to the automobile industry where he has performed all executive positions. His companies specialize in growing businesses, dealerships, and people. He delivers unparalleled sales & service development programs, management leadership workshop programs, and dealer/principal business & profit improvement ideas for automobile dealerships. He has recently published the first comprehensive ‘in-house’ sales training solution program for dealers entitled The Dealership Success Guide.
If you want a second opinion on any business matter please email Chuck using the contact form on this page and he’ll be happy to give you his honest opinion.
