by Chuck Barker | Nov 17, 2014 | Leadership
Whether you run a sales department, service & parts or a drug cartel, you will eventually have to tackle the same question: Is it better to be loved or feared? Model your managerial style after, say, Iranian president Mahmoud Ahmadinejad and you will certainly...
by Chuck Barker | Nov 17, 2014 | Leadership
Many managers fail to realize when they stop growing personally, their people stop growing and the dealership stops growing right along with them. I feel the #1 mistake any manager makes is not to deeply appreciate and positively motivate the men and women that work...
by Chuck Barker | Nov 17, 2014 | ROI
Interestingly enough the same problems still infect and remain in dealerships as they did 2, 5, and 10 years ago. But, the common excuse is; “but this is the car business”. Break this slogan down and what it translates to is; “yes, we are a corporation with a...
by Chuck Barker | Nov 14, 2014 | Coaching
1) They plan their day with “to do” lists the night before in writing. This means they can hit the ground running with a well thought out plan of action. They don’t waste time during the day stopping to think or decide what to do next. 2) They show up for work...
by Chuck Barker | Nov 14, 2014 | Leadership
The common excuse for dealership complacency is; “well this is the car business”. Break this slogan down and what you get is; “yes, we are a corporation with a P&L statement, balance sheet, HR department and sometimes shareholders to report to along with all the...
