The Tale of Two Stores

Once upon a time there were two different stores in two different states who both recognized that, conceptually, CRM processes were indeed the new business approach to running their dealerships. And if they were to survive, they simply had to adopt some new ways of...

Life in the Fast Lane

Listening to my iPod while mowing the yard this past weekend, the Eagles song “Life in the Fast Lane” began playing. Hearing it, triggered an experience I had a few years ago and gave way to my thinking about the power of growth potential and the idea for this...

Coaching Your Way to Top Performance

Individual talents are paled compared to the summation of those individual talents working as a cohesive team.  Total sales success is created by the sum of all the parts.  Having one superstar is not enough because he/she cannot carry the load as we set our sights...

What the Best Sales Professionals Consistently Do

1)  They plan their day with “to do” lists the night before in writing. This means they can hit the ground running with a well thought out plan of action. They don’t waste time during the day stopping to think or decide what to do next. 2)  They show up for work...

The View From The Summit Makes The Climb Worthwhile

Becoming an expert in mountain climbing takes years of training. It also happens to be a very dangerous sport not intended for just anyone. There are veterans and newcomers alike performing these brave climbs every year, many succeeding and reaching the summit safely....